Terms & Conditions

Quietfail (“Quietfail,” “we,” “us”) is operated by Karan Parikh, an individual based in India. These Terms & Conditions (“Terms”) govern access to and use of the Quietfail website and service (the “Service”) at quietfail.kossh.in. By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. What Quietfail does

Quietfail is a “dead man's switch” monitoring tool for scheduled jobs (cron jobs, CI pipelines, scheduled tasks, and similar). You configure a monitor and call a unique ping URL from the end of your job; if a ping doesn't arrive within the expected interval plus grace period, we notify you by email and, on the Pro plan, Slack or Discord.

2. Accounts

You're responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity that happens under your account. Tell us promptly if you suspect unauthorized access.

3. Plans, billing & cancellation

Quietfail offers a Free plan and a paid Pro plan (currently $9 USD/month). Paid subscriptions are billed and processed by our payment provider and merchant of record, Lemon Squeezy (Lemon Squeezy, LLC), which handles payment collection, tax calculation, and invoicing on our behalf. By subscribing to Pro, you also agree to Lemon Squeezy's terms of service.

Subscriptions renew automatically each billing period until cancelled. You can cancel anytime from your account settings; cancellation takes effect at the end of the current billing period, and we don't provide refunds or credits for partial periods except where required by law. We may change pricing going forward; we'll give existing subscribers reasonable notice before a price change applies to them.

4. Acceptable use

Don't use the Service to send unlawful, abusive, or deceptive content through its notification channels, to attempt to disrupt or overload the Service, or to access accounts or data that aren't yours. If you connect a Slack or Discord webhook, you're responsible for having the right to send messages to that destination.

5. Service availability & disclaimer

We work to keep monitoring and alerting reliable, but the Service is provided “as is” and “as available,” without warranties of any kind, and we don't guarantee uninterrupted operation or that every missed check-in will always trigger a notification. Quietfail is a monitoring aid, not a substitute for your own backups, logging, or operational safeguards.

6. Limitation of liability

To the maximum extent permitted by law, Quietfail and its operator won't be liable for any indirect, incidental, or consequential damages, including lost revenue or data, arising from your use of (or inability to use) the Service — including a missed or delayed alert. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

7. Data

We collect the account and monitor data needed to run the Service — your email, monitor names and ping timestamps, and any alert-channel webhook URLs you add. We don't sell your data. Payment details are handled entirely by Lemon Squeezy; we never see or store your card information.

8. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate access for accounts that violate these Terms, with notice where reasonably possible.

9. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll post the updated Terms here with a new “Last updated” date. Continued use of the Service after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

11. Contact

Questions about these Terms? Reach us at karanparikh978@gmail.com.